PositiveThey truly are the 'experts'. Patiently took the time to explain exactly what components I needed for the Filter setup I envisioned. Walked me through the process once I took delivery.SuggestionsIt was a shame that one of the components broke without any kind of excessive force on my part. Whilst I appreciate that waterfilterexpert sent me a replacement the next day, it was disappointing that I had to bear the delivery cost of 6.-